Returns Policy
We offer a 30-day return policy. If you are not satisfied with your purchase, you can apply to return it for a refund. Please read the policy in full as we use sustainable print on demand services for some of our clothing.
1. Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it for a refund or exchange. Please note that all returns and exchanges must be made within 30 days of the delivery date. In all queries relating to faulty goods we require customers provide photographic evidence so we can investigate the issue. These promises do not apply to faults caused by accident, neglect or misuse.
2. Print on Demand Clothing
As our print on demand clothing items are made specifically for each order, we are unable to accept returns or exchanges for these items unless there is a defect or error on our part. In the event of a defect or error, please contact us within 30 days of the delivery date and we will work with you to resolve the issue.
3. Stock Items
For all other items in stock, we accept returns or exchanges for any reason within 30 days of the delivery date. The item must be unused, in its original packaging, and in the same condition as when you received it.
4. How to Make a Return or Exchange
To initiate a return or exchange, please contact our team within 30 days of the delivery date. We will provide you with instructions on how to return the item(s). Please note that the customer is responsible for the cost of shipping the item(s) back to us.
5. Refunds
Refunds will be issued once the item(s) have been received and inspected. Please allow up to 14 business days for the refund to be processed. Refunds will be issued in the same form of payment used for the original purchase.
6. Exchanges
If you wish to exchange an item, please contact our customer service team within 30 days of the delivery date. We will provide you with instructions on how to exchange the item(s). Please note that the customer is responsible for the cost of shipping the item(s) back to us.
In all queries relating to faulty goods we require customers provide photographic evidence so we can investigate the issue. These promises do not apply to faults caused by accident, neglect or misuse.
7. Exceptions
We reserve the right to refuse returns or exchanges for items that are damaged, used, or not in their original packaging. We also reserve the right to refuse returns or exchanges for items that have been customised or personalised. If you have any questions about our returns policy, please contact us.